Refund Policy

Thank you for shopping with Baadeh. We want you to have the best possible experience when shopping with us. This Refund and Return Policy outlines the terms and conditions for requesting refunds and returns for products purchased through our website.

*1. Refund Policy:*

1.1. We offer refunds on products within *30 days* from the date of purchase.

1.2. To be eligible for a refund, the item must be in its original condition, unused, and in the original packaging.

1.3. Refunds will be issued to the original payment method used for the purchase.

1.4. The customer is responsible for covering the shipping costs associated with returning the item unless the return is due to a mistake on our part (e.g., wrong item shipped, defective item).

1.5. Once we receive the returned item and verify its condition, we will initiate the refund process. Please allow up to *10 business days* for the refund to be processed and reflected in your account.

*2. Return Policy:*

2.1. We accept returns on products within *30 days* from the date of purchase.

2.2. To be eligible for a return, the item must be in its original condition, unused, and in the original packaging.

2.3. If the return is due to a mistake on our part (e.g., wrong item shipped, defective item), we will cover the return shipping costs.

2.4. If the return is due to reasons other than our mistake (e.g., change of mind), the customer will be responsible for covering the return shipping costs.

2.5. Once we receive the returned item and verify its condition, we will process the return. If eligible, you can choose to receive a refund or store credit.

*3. How to Request a Refund or Return:*

3.1. Please send an email to baadeh.artshop@gmail.com with the subject line: "Refund/Return Request - [Your Order Number]." Include the following information in your email:

- Your full name
- Order number
- Reason for the refund/return
- Photo(s) of the item (if applicable)
- Contact information

3.2. We will review your request and respond within *3 business days* with further instructions.

*4. Contact Us:*

If you have any questions or concerns regarding our Refund and Return Policy, please feel free to contact us at baadeh.artshop@gmail.com. We value your satisfaction and are here to assist you.

Please note that this policy is subject to change without prior notice. It's recommended to review our policies each time you make a purchase.

Thank you for choosing Baadeh!

Sincerely,

[Your Name]
Baadeh Customer Support

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